Each day, Delta exploits an average of 260 flights to Laguardia, an airport known for close recovery times, with about 25,000 customers and about 8,000 bags. The airline is based on a group of about 1,000 ramp agents, said Adam Ryan, vice president of airport businesses at the airline.
The handling process is intended to be fast. In all Delta activities, Mr Ryan said, the fall of the bag in loading should ideally take about 20 minutes.
By 12:46 pm, two passengers and five checked bags are still missing. Five minutes later, all 60 checked bags were loaded and the plane, an Airbus A321, left its gate.